PRIVACY POLICY
Punjab Rice Privacy Policy
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At Punjab Rice, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the data we collect from our visitors and customers, how we use it, and your rights regarding your information. When you see terms like "Punjab Rice," "we," "us," or "our" in this policy, they refer to Punjab Rice.
As a data controller, we are responsible for collecting, storing, and processing your information in accordance with applicable laws. By accessing, browsing, registering, subscribing, or purchasing from our website (www.punjabrice.com), you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. Please read this document carefully.
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What is Personal Data?
Personal data refers to any information that can directly or indirectly identify you. This includes:
- Name, email address, phone number, and other contact details
- Billing and shipping addresses
- Website usage data and IP address
- Location data and online identifiers
- Demographic information, preferences, and feedback
The definition of personal data may vary by region. If any data collected falls under personal data laws in your area, we will process it accordingly in compliance with this Privacy Policy.
This policy is effective as of (Month) 2021 and may be updated periodically. Any changes will be reflected on this page, so we encourage you to review it regularly.
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What Data Do We Collect and How Do We Use It?
We collect information from our customers, suppliers, and website visitors for the following purposes:
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1. Contact & Identifiable Information
We collect details like your name, email, phone number, and address when you:
- Sign up for our newsletter
- Register on our website
- Contact us via email or phone
- Participate in surveys or feedback forms
We use this data to:
- Provide personalized services and offers
- Communicate with you regarding orders, promotions, and updates
- Send you discount coupons, product samples, brochures, and other relevant information
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2. Device & Website Usage Data
We automatically collect information about your device and interactions with our website, such as:
- IP address
- Browser type and operating system
- Time zone and device identifiers
- Location data (if allowed by your device settings)
- Website navigation and interaction with advertisements
This information helps us:
- Optimize our website experience
- Improve customer engagement and marketing campaigns
- Deliver personalized advertising
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3. Social Media & User-Generated Content
If you interact with us on social media, such as posting reviews, comments, or sharing feedback, we may collect and display this content to enhance our brand communication.
4. Recruitment Information
If you apply for a job at Punjab Rice via punjabriceindia@gmail.com, we collect the details you submit for recruitment purposes.
Providing personal data is voluntary unless required by law. However, refusing to share certain information may affect your ability to access some services on our website.
If you share another person's data with us, you must ensure they are aware of this Privacy Policy and have given their consent.
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How Do We Collect Your Data?
We collect your information in two ways:
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1. Directly From You
- When you sign up for newsletters
- When you submit a contact form, inquiry, or feedback
- When you subscribe to services or participate in promotions
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2. Automatically Through Website Technologies
As you browse www.punjabrice.com, we collect certain data automatically for security, analytics, and marketing purposes. This includes:
- Internet Protocol (IP) address
- Website visit history
- Location data
- Interaction with content and ads
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Legal Basis for Data Processing
We process your personal data based on:
- Legitimate business interests – To provide products, services, and a seamless experience
- Contractual obligations – To fulfill orders and service requests
- Legal compliance – When required by law
- User consent – For marketing communications (you can opt-out at any time)
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Some key purposes for processing your data include:
- Providing product recommendations and promotions
- Sending service updates, newsletters, and offers
- Enhancing security and fraud prevention
- Conducting customer surveys and feedback analysis
- Processing job applications
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Sensitive Data Handling
We do not usually collect sensitive personal data. However, if you voluntarily provide health-related details (e.g., dietary preferences or allergies), we will handle it securely and in compliance with applicable data protection laws.
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Marketing & Communication Preferences
We may send marketing emails and promotions to customers who have opted in. These communications may include:
- Discounts and offers
- New product announcements
- Personalized recommendations
Our marketing emails may use tracking technologies (cookies and web beacons) to analyze engagement. You can opt out of marketing emails at any time by clicking the unsubscribe link in our emails or contacting us directly.
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Sharing of Personal Data
We do not sell your data. However, we may share it with:
- Service providers & partners – To process payments, deliver orders, or improve services
- Business affiliates – In case of mergers, acquisitions, or partnerships
- Regulatory authorities – If required for legal or compliance purposes
When we share data, we ensure that recipients adhere to strict confidentiality agreements and data protection standards.
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Data Security Measures
We implement appropriate security measures to prevent unauthorized access, loss, or misuse of your personal information. Access to your data is restricted to authorized personnel only.
In case of a data breach, we will notify affected users and regulatory authorities as required by law.
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Data Retention Policy
We retain personal data only for as long as necessary to fulfill the intended purpose, comply with legal obligations, or resolve disputes.
- If you have an ongoing relationship with Punjab Rice (e.g., an active customer account), we will retain your data accordingly.
- If you request data deletion, we will remove your information unless required by law to retain it.
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Your Rights Over Your Data
You have the following rights under applicable data protection laws:
✔ Access Your Data – Request a copy of the personal data we hold about you
✔ Correction of Data – Update any inaccurate or incomplete information
✔ Objection to Processing – Request restriction or stop certain types of data processing
✔ Data Deletion – Request the removal of your data from our records
✔ Withdraw Consent – Opt-out of marketing communications at any time
If you wish to exercise any of these rights, please contact us at punjabriceindia@gmail.com.
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Cookies & Tracking Technologies
Our website (www.punjabrice.com) uses cookies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.
For more details on how we use cookies, please refer to our Cookie Policy.
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Changes to This Privacy Policy
We may update this policy periodically to reflect changes in legal requirements or business practices. Any updates will be posted on this page.
For any queries regarding this Privacy Policy, contact us at punjabriceindia@gmail.com.